Introduction to CRM

We cover the basics plus learn a little about sales cloud and how it can help your business grow.

presented by: Joel Webner

Joel Webner is a SR. CRM Sales Engineer with Riptide, we get to see some business critical information about cloud computing and salesforce.com the best CRM on the market today. We cover the basics plus learn a little about sales cloud and how it can help your business grow, with greater visibility and overall insight into your prospects, customers and long term clients.
After all CRM is a Customer relationship management application.