You look down at your watch. It’s two hours before a crucial deadline in your project. People are running around frantically trying to find information, resources, assets and other project related materials. Nobody's quite sure when the last project update was made, but they’re pretty sure they updated something “a while ago”. Your pulse increases, along with your splitting headache. This isn’t what you signed up for. This isn’t what you wanted. There has to be a better way.
Capability Maturity Model Integration (CMMI) is a process improvement training and appraisal program required by many DoD and U.S. Government contracts. Riptide Software is one of a small number of companies in the United States to be appraised at CMMI Level 4. CMMI helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes. Riptide Software integrates CMMI processes into our Project Management (PM), making it one of the most robust and reliable systems available today.
"Planning without action is futile, action without planning is fatal." — Cornelius Fitchner
Understanding that a project is doomed unless it has proper project management is crucially important. As a simple guideline, Riptide Software has identified 10 signs of poor project management process.
- No one on the project knows what anyone else on the project is doing.
Every member of a project should have a degree of access to information pertaining to the each person's roles and responsibilities on a project. That information should be readily accessible without the need for one employee to track down another for an update. Riptide Software’s Project Managers know precisely what their team is doing.
- Management still has to ask a lot of status-related questions.
Dashboards should be available for members of management to keep high level oversight on the project. Project management meetings can be more success oriented rather than a series of status updates and issue resolutions. Riptide Software’s Project Managers keep projects updated to provide management with the information they need.
- Customers still have to ask a lot of status-related questions.
Emailed reports and access to informational dashboards should be provided to all customers. Weekly phone meetings focus more on the maturity of the project rather than additional information needs and updates. Riptide Software’s Project Managers ensure that customers have the proper information they need at their fingertips at any given moment. In addition, customers should be provided with a glimpse under the curtain through a demonstration strategy. Demo should be scheduled towards the end of a sprint and are used as a Project Management strategy. This technique ensures that the requirements, goals and expectations are being met throughout the lifecycle of the project with maximum visibility.
- People who need to use your PM Software can’t.
Customer, management, and employees alike should all have full time access to your PM Software and Customer Portals. While the level of their access may differ, it is still vitally important to a project that information flows freely to all concerned parties. Riptide Software’s Project Managers continually review workflows and processes and suggest improvements to facilitate usage.
- Your employees are reverting to spreadsheets to track things.
Your PM software should be available and accessible to your employees to input information into and pull reporting out of. Spreadsheet usage usually correlates to an information silo, where nobody but the creator of that spreadsheet has access to it, or understands the information contained in it. Riptide Software’s Project Managers work with employees’ needs and requirements within the PM Software.
- Employees need more training on the PM Software than they need for their actual job.
The software you use should be easy to understand and use by your employees. PM Software should use familiar UI designs, and employ the use of common toolbars, eliminating the frustrations associated with employees needed to be trained on proper usage. Riptide Software’s Project Managers have streamlined the initial onboarding process for new team members and customers alike.
- Employees use additional software to get the functionality they need.
Your PM Software should exceed the needs your employee requires. If additional tools are being used, it generally means information is being fragmented, and uncontrolled. Riptide Software’s Project Managers work diligently with employees, customers, and software vendors to keep all required project tools within our framework.
- Your company cannot get any support for your current PM Software.
Custom software, or software made by companies that have gone out of business can spell disaster for any project. When something doesn’t work or something breaks, your company needs a reliable support partner to turn to. Riptide Software’s Project Managers maintain a strong business relationship with our software vendors, and trust in the ongoing future of their companies.
- Your Current PM Software cannot adequately communicate timelines or potential pitfalls.
Communication is the lifeblood of all successful project. Project Managers need enough information to correctly see the project's immediate future, and be able to make proper course corrections. Because of the information available, Riptide Software’s Project Managers are able to make informed decisions to meet all project goals and deadlines.
- Your current PM Software lacks integration with current technical platforms and industry verticals.
Modern PM Software needs to be able to talk with other software and services such as GMail, Salesforce, Twilio, and Amazon Web Services. PM software that only operates in a stand alone fashion adds unnecessary steps to many project processes. Riptide Software maintains partnerships with some of the largest companies in the world, and ensures that all software tools we use have the ability to communicate with one another.
You look down at your watch. It’s two hours before a crucial deadline in your project. People are sitting quietly at their desks. All project related materials, information, resources, and assets have been checked in to the PM Software. Management has a clear understanding of the milestone reached, and what lies ahead on the project’s horizon. Your pulse slows as you ease back into your chair. This is what makes a successful project. This is exactly what you wanted. This is Project Management.
By integrating CMMI into our Project Management process, Riptide Software is able to circumvent many of the pitfalls that plague projects in today’s business world. Our oversight on hundreds of successful projects for our customers has led Riptide to define and refine our processes, and led us to be part of a select group of companies in the United States recognized by the US Government and appraised at CMMI Level 4.
Contact Riptide Software today and learn how you can achieve the next level of success with your project.