With the proliferation of complex online services and web based software, training and documentation have become crucial in acquiring and retaining users. Enterprise web-based software need to train their users on how to use their software. That may seem like an obvious statement but providing effective, up-to-date software training for software applications is critical to people actually using the software so they can do their job.
With the Learning Management System (LMS) industry market on track to be worth $11.34 billion by 2020, the LMS is the most influential segment of learning and development (L&D) market. In the medium to large business market there is a sense that the L&D function is gaining leverage within modern technology IT departments. The need to manage the e-learning process along with effective L&D programs has driven a growth in the LMS market but there is a growing list of dissatisfied customers in the legacy LMS status quo. Why? Because LMS’ have not changed with the times in some cases they have never actually finished the task of creating a complete offering.
If you are questioning your company’s morale or worker output, you might want to consider looking at revamping your training. In fact, poor training is a major factor for employees leaving their job for other pursuits.