Riptide Blog

Optimize Your Marketing Efforts with Call Tracking

Posted by Raquel Galan on June 24, 2015

According to KeyMetric, nearly 65% of all online searches and website visits result in a phone call. By implementing a call tracking application, a business can save money by correctly identifying advertising methods that make their phone ring and those that do not.

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Topics: Call Tracking, GUI, Holiday, PCoIP zero clients, Salesforce, Solutions, Troop Support, Twilio, US Armed Forces, VMware, VPNs

Riptide Cloud Is Your Amazon Workspace Partner

Posted by Raquel Galan on June 16, 2015

Amazon WorkSpaces is a cloud based managed desktop computing service. Amazon WorkSpaces allows for easy provisioning of cloud-based desktops that enable end-users to access the files, programs and other resources they need with the a wide variety of devices, including PCoIP zero clients, desktop computers, laptops, iPads, Amazon’s Kindle Fire, and  Android tablets. This provides Riptide’s Cloud Services the ability to set up a cloud desktop environment  for any user count  at a very competitive rate.

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Topics: Amazon WorkSpaces, AWS, CloudFront, EC2, PCoIP zero clients, phpDHCPAdmin, RDS, S3, Solutions, VMware, VPNs

Riptide and Axosoft Introduce the OnTime Connector for Salesforce

Posted by Marketing on January 23, 2014

Today Riptide officially announced our partnership with Axosoft, the maker of OnTime Scrum, to bring the OnTime Connector for Salesforce to the AppExchange.

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Topics: VPNs

Reflection - Automated Salesforce Data Backup Now Available for Amazon Cloud

Posted by Marketing on July 24, 2013

Riptide announces the latest release of Reflection is now available through Amazon’s AWS Marketplace. Reflection, the top-rated Salesforce backup, integration and reporting solution can now be leveraged within the immensely popular Amazon Web Services (AWS) cloud infrastructure.

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Topics: Raspian, VPNs

Salesforce Winter ’13 Release Salesforce.com and Force.com Notes

Posted by Vijay Budhram on September 28, 2012

The next release of Salesforce is coming very soon (September 7th for some Sandbox and Dev orgs and by October 25th for full release to all Production Orgs) so here is a (fairly) quick summary of the most interesting new features and updates.

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Topics: VPNs

ROI for E-learning: If your LMS lacks CRM, try connecting to Salesforce.

Posted by Nick Washburn on June 7, 2012

Businesses today are not locked into software solutions. Organizations can consider offerings like cloud services, or “Software as a service” (SaaS) models and products. Salesforce.com is a SaaS that allows easy integration between Salesforce and other applications, like your LMS system.

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Topics: Learning Division, Elearning, Virtual Machine, VPNs

Salesforce Automation: Visual Workflow

Posted by Marketing on May 31, 2012

Visual Workflow also known a Salesforce Automation gives you the ability to create a visual representation of a business processes which can be used to drastically reduce the amount of time spent getting information into Salesforce.  Imagine having the ability to take your iPad anywhere and enter in a new Lead by simply entering information in on a form, or having preset scripts for your call center representatives which will walk them through each step of a process. Visual Workflow makes this all possible and much more.

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Topics: VPNs

Salesforce Automation Workflows

Posted by Marketing on April 23, 2012

Salesforce automation Workflows help to automate the processes in your organization and can be used to do a myriad of tasks.

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Topics: VPNs

Spring’12 Release Analytics: Cross Filter Reporting

Posted by Vijay Budhram on March 14, 2012

If you have ever had a part in helping your marketing team gather data for promotions, you know that the requests can sometimes be very detailed!

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Topics: VPNs

The Dirty Data Dilemma

Posted by Marketing on January 26, 2012

Nearly every Salesforce Admin, at one time or another, has been asked “Why do we have so many duplicate records?” or “Why does this phone have 13 numbers?”  It’s a case of Dirty Data.  Dirty Data is more than a mere inconvenience for users, it’s a roadblock preventing your sales team from performing at 100%.

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Topics: VPNs

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