Riptide is pleased to introduce its managed services offerings. Riptide provides more than just an IT department—the firm serves its clients as a business technology partner and advocate, offering a complete, hassle-free service package.
With seasoned engineers on staff, Riptide provides proactive solution for businesses. Riptide's customized software provides its managed services team with the analytical data from a client’s network, allowing staff to anticipate needs and provide the best service available.
“The Riptide advantage is that we offer enterprise level support at consumer level pricing,” said Riptide Senior Manager Andy Stetzinger. “And, unlike many companies that offer these services, we have certified engineers dedicated to our employee-owned company who hold certifications from companies like Microsoft, VMWare, Red Hat, and Cisco.”
Riptide’s managed services include personal computer and laptop support, VoIP phone systems, server upgrades to protect and maintain client data, and network and infrastructure integrity, efficiency and security.
“Client security is paramount,” noted Stetzinger. “With many of our staff holding government-level clearance, we offer the trust and accountability to properly protect our clients’ valuable data, and each customer gets its own dedicated customer advocate, providing the availability successful businesses need in a managed services partner.”